Does InnerGrove accept Cigna?
Yes. InnerGrove Psychiatry is in network with Cigna. Coverage and patient costs depend on your exact plan and network.
Care is available in English and Mandarin Chinese.
What to look for on a Cigna card
Cigna cards vary by plan. Have the company name, group information, member or customer ID, and the member-services number on the back available when checking benefits. There is no single ID format for every Cigna plan.
Some Cigna-branded employer, international, or global plans use different provider networks. Call the member-services number on your card to confirm that Chien Shien Yang, MD participates in your specific network.
Confirm benefits with your insurer
Before scheduling, call the member-services number on your insurance card to confirm your exact plan and benefits. Online provider directories can be a useful starting point, but your insurer is the authoritative source for your plan benefits.
Information to have ready
- Psychiatrist
- Chien Shien Yang, MD Individual NPI: 1780025692
- Practice
- InnerGrove Psychiatry PC Group NPI: 1083567424
- Practice address
- 1190 Park Ave San Jose, CA 95126
Three questions to ask your insurer
- 01
Is Dr. Yang in network under my exact plan when services are billed through InnerGrove Psychiatry PC?
- 02
Are outpatient mental-health telehealth visits covered, and are these benefits managed by another behavioral-health network or company?
- 03
What are my remaining deductible, copay, and coinsurance?
Insurance terms in plain language
- Copay
- A fixed amount you pay for an eligible visit.
- Deductible
- The amount you pay before the plan begins sharing costs. Deductibles typically reset at the start of each plan year.
- Coinsurance
- The percentage you pay after the deductible is met.
- Out-of-pocket maximum
- The most you generally pay in a plan year for covered in-network services before the plan pays the remaining covered costs, subject to your plan's rules.
Payment and claim processing
We collect the estimated amount due at the start of each visit. After your insurer processes the claim, we refund any overpayment. Final insurance processing can take several months.
The practice may request a front-and-back copy of your insurance card through a secure method to help review benefits. Do not send card images through regular email unless the practice instructs you to use an approved secure process.
HSA/FSA funds may be used for self-pay visits.
Common Cigna questions
Does Cigna cover video psychiatry visits with Dr. Yang?
InnerGrove Psychiatry is in network with Cigna and provides psychiatric care by secure video. Telehealth mental-health benefits, deductibles, copays, coinsurance, and the company that manages behavioral-health benefits can vary by plan. Call the member-services number on your insurance card to confirm your exact coverage before scheduling.
Does InnerGrove accept HealthSpring Medicare Advantage?
Yes. Dr. Yang participates with HealthSpring Medicare Advantage (formerly Cigna Healthcare Medicare Advantage). Because HealthSpring networks can vary by plan and geographic area, please confirm that Dr. Yang is in network for your specific plan and verify your benefits before scheduling. See the Medicare page for other Medicare arrangements accepted by the practice.
Have a question about scheduling, insurance, or other practical details?
Call (415) 655-0952 or email [email protected]. Please do not include medical or treatment details in regular email. If you are a current patient, please use the Charm Patient Portal (opens in a new tab).
Ready to begin?
Begin the appointment request when you're ready. We'll review the benefit information available to us; please confirm your exact coverage with your insurer.
Request Appointment (opens in a new tab)